The Goodlii app had several issues that impacted its overall user experience. The app had a cluttered and confusing interface, which made it difficult for users to navigate and find the services they were looking for. The color scheme and visual design of the app were also outdated and unappealing, further contributing to a poor user experience. In addition, there were several technical issues with the app, including slow loading times and frequent crashes, which further frustrated users.
The booking process itself was also problematic, with a lack of clear instructions and information on the available services, pricing, and availability. This made it challenging for users to make informed decisions and book the services they needed. Overall, the app was in need of a complete redesign and updated UX process to improve its functionality, usability, and overall user experience.
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